The Saint Joseph's Family Health Center is proud to be recognized by the National Council on Quality Assurance (NCQA) as a level 3 Patient Centered Medical Home. By earning this distinction, the Family Health Center demonstrates that we provide high-quality, accessible, and efficient health care for all of our patients.
For additional information, please visit https://pcmh.ahrq.gov
Clinical Quality Measure Results
As part of our Patient Centered Medical Home initiative, we monitor specific clinical quality measures so that we can improve our delivery of health care to our patients. We always aim to improve on these measures so that we provide the best care for our patients. Some of these measures are included in the chart below.
Resource Use and Care Coordination
In addition to "clinical quality measures" the Family Health Center monitors and measures its performance on use of resources to help patients receive appropriate care. We also work in conjunction with St. Joseph's Medical Center as well as the many specialists in the community to ensure our patients receive quality and timely care.
The Patient Experience
The most important aspect of the Family Health Center is our patients. In order to improve our services to our patients, we conduct surveys and report them quarterly. Here are some of our results.